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Managed IT Support

24X7 ENGINEERS

Our trained, qualified and experienced engineers are ready to assist you and your staff with any computer issues you may have, no matter how trivial it may seem to you we will ensure a speedy and efficient service to resolve your problem. Our remote access solutions allow us to easily take over and control your computers to diagnose and remedy your problem immediatly at the same time you contact us. If we are needed to come to site for any reason we can arrange an onsite support visit with an engineer matched to your problem to swifly resolve your problem at a convenient time for you.

24X7 MONITORING

Keeping a eye on your IT systems 24×7 is crucial to ensuring the smooth and continued running of your company,  we have software that continually monitors your network, servers and computers so that we can proactively diagnose and resolve issues before they become a problem.

ANTIVIRUS MONITORING

Our staff are fluent in the common antivirus products on the market and we can ensure that your companies computers are patched with the latest antivirus revisions as soon as they are available. We are Avast/AVG partners and utilise their state of the art antivirus monitoring platform to enable us to actively monitor all the computers in your company and we are informed of any potential issues before they become an problem, we can quarantine computers on the network remotely if we believe a greater threat is detected. Speak to us if you wish your business to protected in this way.

BACKUP & DATA RECOVERY

Data backups are crucial for any business and we will monitor and check that your backups are being completed fully and stored completely, having an inadequate backup solution could lead to potential dataloss and problems in the event of a failure. We have a proven backup solution offering piece of mind for your business in the event of a what if scenario, so speak to us about how our vonebackup service can help protect your data.

NETWORK SECURITY

We monitor and maintain the network security of the business from performing security audits on your firewalls, to ensuring that servers and computers are patched and maintained to a high level to ensure that your business runs efficiently when you need it.

Web Design & Development

WORDPRESS SITES

We tend to build normal customer websites in a solution called WordPress, this is a free and open-source content management system (CMS) based on PHP and MySQL, there are also thousands of plugins available to ensure that you have all the functionality you are looking for in your website and WordPress has many design templates available to use (normally free or at a low cost) which include functionality like responsive and mobile friendly designs. A CMS solution allows you to edit and update your website whenever you need to this helps with your own costs as you are not paying a designer to make changes to your site on your behalf which can be costly ongoing expense.

E COMMERCE SITES

If you are looking for an online shop there are many solutions available but we again use Woo Commerce, which is a plugin for WordPress so it offers you all the benefits of WordPress but with a shop module atttached, we can also advise you on suitable payment gateways to take payments.

Smartmods ecommerce site
www.smartmods.co.uk

WEB DEVELOPMENT

Taking your website or intranet to the next level we specalise in web development work, writing and developing totally bespoke websites in PHP and MYSQL that 100% fit with our customers needs, You can purchase ‘off the shelf’ applications that may do what you want, but there will be things that your purchase doesnt do quite right or is missing and you have to make do, which is less than ideal, we have many examples of what we call voneportal providing bespoke solutions that are a 100% fit to the company and its requirements, from CRM and customer management portals to full job management through to completion solutions whatever you can envision we can built it.

We have built a number of voneportals for various companies and they each have differing functionality, from complete customer management (CRM), to booking events, arranging jobs and workflow, to managing customers financials the possibilities are really endless.

Vone Services Customer Portal
Billing and customer management

Essex Chambers of Commerce Portal
CRM, events, membership, bookings

 

M&W Property Job Portal
Managing customers, jobs, quotes and billing

Vone Services Customer Portal
Managing customers, job and stock locations